International experience in the local market
When a brand lands and operations make the difference Spain is a particularly attractive market for organised foodservice, but also one of the most demanding. There is volume, tourism,…
HORECA 4.0: when data enters the kitchen… and chaos leaves through the door
In hospitality, management has traditionally been done “by ear”. But something is changing. Digitalisation is no longer about “installing software”, but about regaining control: knowing what is happening…
When the kitchen stops: the invisible heroes of HORECA
A restaurant kitchen is a heart that beats without pause. In this new episode of HORECA Stories, we delve into a territory as technical as it is unknown:…
Halal: much more than a religious label
The word Halal is often associated solely with religion, but there is much more behind it: a way of approaching gastronomy that combines respect, traceability and hospitality. In…
Beyond the espresso: the trends shaping the future of coffee shops
Coffee shops have ceased to be just a break in the day to become small universes where gastronomy, design and community converge. In this new…
These are the laboratory restaurants where customer experience is measured
At Livit they have imagined what would happen if we could use technology to monitor all possible parameters of our customers’ behaviour and then, with the resulting data, make changes…
The challenge of collective catering for 2022
Collective catering is taking on major challenges: to become healthier, more sustainable and more transparent. New catering proposals in schools, residences, hospitals, etc. are confronted with a traditional consumer perception.
Hospitality digitalisation: integrated business management in the palm of your hand
Take a photo of an invoice with your mobile phone and automatically save it in the system; control your cash flow at a glance from your mobile phone; digital menus…
Coffee micro-roasters, a new step in the customer experience
Speciality coffee continues to gain ground among consumers. Although it still accounts for a small percentage of total coffee consumption in Spain, there has been 2,000% growth in speciality coffee…
The sound experience helps to build customer loyalty
When we talk about a cosy restaurant, lobby or cafeteria, we don’t often think about the importance of sound in an experience that meets the customer’s expectations. And it’s not…